How I help your business
01
Workflow/process review
I’ll analyze your existing processes to identify areas of improvement and increase efficiency.
02
Process design and mapping
Struggling to create a process from scratch? I’ll work with your teams to identify critical tasks and ensure that each step is clearly outlined.
03
Knowledge architecture
Does your team know how to find the information they need to get the job done?
I can compile data points, collateral, process guides, SOPs and more into one centralized resource so that getting the answers to their questions is a no-brainer.
04
Training
I can develop and present training materials, as well as coach and evaluate adherence to the new processes.
05
Communication
You can have the best idea in the world, but it won’t get anywhere if you don’t convey its benefits properly!
I facilitate communication between teams, specializing in collaboration between offshore and stateside teams; crafting client-facing materials; and editing copy to make sure all of your business’s communications are clear and professional.
06
Research
I do information gathering, fact checking, and client research so that you have everything you need to make informed business decisions.
Could one or more of these services help you?
See what previous clients and colleagues have to say, and send me a message so we can get started on refining your processes together.